Welcome to PuffPAI. These Terms of Service ("Terms") govern your use of the PuffPAI website (puffpai.com), products, and services operated by Cipher Sisters ("we," "us," or "our"). By accessing or using our website or products, you agree to be bound by these Terms.
1. Description of Service
PuffPAI is a privacy-first, locally operated smart home speaker, home hub, and AI assistant. The PuffPAI device runs entirely on your local hardware and network. Our website provides information about the product, beta signup, and related resources.
2. Acceptance of Terms
By accessing our website or purchasing and using a PuffPAI product, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or products.
3. Beta Program
If you join our beta program:
- You understand that the product is in a pre-release state and may contain bugs or incomplete features.
- You agree to provide feedback to help improve the product.
- Beta features and availability are subject to change without notice.
- We may limit the number of beta participants at our discretion.
4. Product Ownership
PuffPAI operates on a buy-it-and-own-it model. When you purchase a PuffPAI device:
- You own the hardware outright. There are no subscription fees, premium tiers, or recurring charges required for core functionality.
- The device operates independently on your local network. No cloud connection is required for core features.
- You retain full ownership and control of all data stored on your device.
5. Intellectual Property
The PuffPAI name, logo, website content, software, firmware, and related materials are the intellectual property of Cipher Sisters. You may not:
- Copy, modify, or distribute our proprietary software or content without written permission.
- Use the PuffPAI name or branding in a way that implies endorsement without authorization.
- Reverse-engineer our proprietary firmware or software for commercial redistribution.
6. User Responsibilities
As a user of PuffPAI products and services, you agree to:
- Use the product in compliance with all applicable laws and regulations.
- Maintain the physical security of your device and any data stored on it.
- Not use the product to engage in illegal activities, unauthorized network access, or interference with others' systems.
- Take responsibility for the configuration and management of your device's network boundary features.
7. Privacy
Your privacy is fundamental to PuffPAI. Please review our Privacy Policy for details on how we handle information. In summary: the PuffPAI device processes all data locally, we collect minimal data through our website, and we never sell or share your personal information.
8. Persona Marketplace and Add-Ons
PuffPAI may offer additional personas (knowledge packs), agents, and accessories for purchase:
- All marketplace purchases are one-time transactions. No subscriptions are required.
- Purchased personas and agents are installed and operate locally on your device.
- Availability and pricing of marketplace items are subject to change.
9. Disclaimers
- AI Responses: PuffPAI uses locally running AI models. While we strive for accuracy, AI-generated responses may contain errors. PuffPAI should not be relied upon as the sole source for medical, legal, financial, or emergency decisions.
- Network Security: While PuffPAI includes firewall and traffic-control features, no security system is foolproof. We do not guarantee complete prevention of all unauthorized network activity.
- Device Compatibility: PuffPAI supports smart home devices through common standards (such as Matter and local APIs). Compatibility with all devices and brands is not guaranteed.
10. Limitation of Liability
To the maximum extent permitted by law, Cipher Sisters shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of PuffPAI products or services, including but not limited to:
- Loss of data stored on the device
- Network disruptions caused by firewall configurations
- Inaccurate AI-generated information
- Incompatibility with third-party devices or services
11. Warranty
PuffPAI hardware comes with a limited warranty covering manufacturing defects. Details of the warranty period and coverage will be provided with your purchase. Software and firmware are provided "as is" with updates available as they are released.
12. Governing Law
These Terms are governed by the laws of the State of Texas, United States. Any disputes arising from these Terms or your use of PuffPAI products shall be resolved in the courts of Bexar County, Texas.
13. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or products after changes are posted constitutes your acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms of Service, contact us at: